Last updated: 13 January 2026

Taste Marketplace is a registered business name in Australia and is operated by a sole trader. We respect your privacy and handle personal information in line with the Australian Privacy Principles (APPs) in the Privacy Act 1988 (Cth). (OAIC)

This policy explains how we collect, hold, use and share your personal information when you use our website and related services.

“Personal information” is information or an opinion about an identified individual, or an individual who is reasonably identifiable.

We collect information that is reasonably necessary to operate Taste Marketplace, support enquiries, and help you request or arrange bookings with experience operators.

Dietary requirements and some special requirements can be sensitive information in certain cases (for example, allergies). If you provide it, you consent to us collecting it and sharing it with the relevant operator so they can deliver the experience appropriately.

Where relevant, we may receive booking status information (for example, confirmation, amendments, cancellations). Payment card details are not collected or stored by Taste Marketplace where payment is handled by third parties.

Taste Marketplace does not take payment directly for bookings. When you proceed to book, you may be directed to an experience operator or their booking platform (for example, Rezdy or another provider). Those third parties manage payment processing and handle personal information under their own privacy policies and terms.

We may collect limited details to help facilitate the booking request (for example, your contact details and booking notes), then pass the relevant information to the operator or their booking system.

We collect personal information when you:

We use personal information to:

APP 1 requires organisations covered by the Privacy Act to manage personal information in an open and transparent way, including having a clear privacy policy. (OAIC)

We may disclose personal information to:

Some service providers (such as cloud hosting or analytics providers) may store or process data outside Australia. Where we disclose personal information overseas, we take reasonable steps to ensure the recipient handles it consistently with the APPs, as required under APP 8. (OAIC)

If you opt in, we may send you updates about new experiences and Taste Marketplace news. You can opt out at any time by using the unsubscribe link in our emails or by contacting us.

We use cookies and similar technologies to:

You can manage cookies through your browser settings. If you disable cookies, some website features may not work as intended.

We take reasonable steps to protect personal information from misuse, interference, loss, and unauthorised access, modification or disclosure. Controls may include access restrictions, secure hosting, and encryption where appropriate.

We keep personal information only as long as needed for the purposes described in this policy and to meet legal, accounting, or dispute-resolution requirements.

If Taste Marketplace is covered by the Privacy Act, we comply with the Notifiable Data Breaches scheme, which requires notification to affected individuals and the OAIC in certain circumstances where a breach is likely to result in serious harm. (OAIC)

You can request access to personal information we hold about you and request corrections if it is inaccurate, out of date, incomplete, irrelevant, or misleading. We may ask you to verify your identity before processing requests.

If you have a complaint about how we handle personal information, contact us using the details below and include as much information as possible. We aim to respond within a reasonable timeframe (generally within 30 days).

If you are not satisfied with our response, you can lodge a complaint with the Office of the Australian Information Commissioner (OAIC). (OAIC)

The Privacy Act includes a “small business” threshold (generally an annual turnover of $3 million or less), with exceptions. Taste Marketplace aims to apply the APPs as set out in this policy. (OAIC)

We may update this policy from time to time. The latest version will be published on our website with an updated “Last updated” date.

For privacy enquiries, access/correction requests, or complaints:

Privacy Contact, Taste Marketplace
Email: privacy@tastemarketplace.com
Contact form: available via the website contact page